We are in an interesting time in the restoration industry. The chasm between contractors and carriers continues to be a pain point, and more contractors are veering away from program/TPA work. Today, there is an entire franchise that has chosen that route and is finding amazing success with their unique model.
Sherry Rose is the CEO of Stellar Brands, the parent company of Restoration 1. She entered the company in 2020, initially as the COO of Restoration 1, bringing with her some amazing experience and records from leadership at other brands like Terminix, Merry Maids, and ServiceMaster Restore.
On this episode, Sherry talks about R1’s explosive growth, including being named a Top 100 Game Changer in 2021 by Franchise Dictionary Magazine, as well as soft skills, attracting more skilled workers, and more.