Developing Client Expectations
September 5, 2022 8:10 pm
Developing customer expectations on day one can have a big impact on how well the job goes from start to finish. In this episode of When It Comes Down To
When It Comes Down To It is a monthly video column featuring the expertise of Chuck Boutall.
Chuck has dried more than 4 million square feet of structure, hundreds of thousands of books and documents and designed permanent systems for various manufacturing and storage projects over his 20 year career, and is a contributing author of the S500.
Each video will be discuss those truths and facts we all reach “when it comes down to it.”
Have a restoration-related question for Chuck? Email him at chuck@rtilearning.com.
Developing customer expectations on day one can have a big impact on how well the job goes from start to finish. In this episode of When It Comes Down To
The Perfect File™ is normally covered in a day-long class, but this video breaks it down in less than four minutes! In this episode of When It Comes Down To
In this episode of When It Comes Down To It, Chuck drills down on drywall – including the repercussions one restorer faced by using a drywall scale when measuring moisture
In this episode of When It Comes Down To It, Chuck walks through four key steps to managing projects, and the most important elements of each step: 1. Set Attainable
This short, six-minute video walks through how technicians, project managers, and anyone else using instruments like moisture meters and thermal hygrometers should handle, clean, and store them for maximum lifespan
What is the quickest way for testing moisture content in concrete? Chuck Boutall welcomes a special guest to this episode of When It Comes Down To It! This special guest
When it comes down to it, how much do you know about substrates? Are they in the right condition to pair with new flooring? Here are some of the common
In this episode of When It Comes Down To It, Chuck Boutall walks through the difference between vapor barriers and vapor retarders, and the overall classes for each. It is
How well do you understand water vapor movement, or permeance, as it relates to structural drying? Permeance is essentially the speed limit at which water moves through a material. Through
Welcome to C&R’s newest video column! “When It Comes Down To It” is a monthly video column featuring the expertise of Chuck Boutall. Chuck has dried more than 4 million
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