Head, Heart and Boots (formerly Mit/Resto Mastery) brings together the dynamic duo of Brandon Reece and Chris Nordyke, two restoration industry veterans who are dedicated to sharing their knowledge on operations, organizational development, commercial sales strategy, customer experience, and transformational culture.
Head, Heart and Boots will appear in the Restoration Today eNewsletter and on the C&R website on the third Tuesday of each month.
Pain solution selling, is a sales technique that focuses on identifying a customer’s pain points and offering solutions that directly address those problems. This approach to selling is based on
If most of us are honest, in disaster restoration, we spend very little time prepping for sales meetings. We often give them very little thought. Most of our effort and
As business owners and key leaders many of us dream of having a workforce that is self-driven, wildly independent and fueled by an “adapt and overcome” attitude. Instead many are
I love our industry- the pace, and the chaos. I think you either have to enjoy the wild unpredictability of it, or you have to be wired in such a
Our Project Managers have always played an absolutely critical role for our companies. They often engage the projects with the most moving parts, longest exposure to the client relationship and
Fairly early in my restoration career, I was fortunate enough to have an Executive Coach and the positive impact of working with her was off the charts. Her perspective, insights,
My first experience with an emergency response plan was when I was VP of sales at an independent restorer in Oregon. I cold-called a religious private school and managed to
In this week’s episode, Michelle catches up with fellow podcasters, Brandon Reece and Chris Nordyke from the Head Heart and Boots podcast, and columns in C&R. This conversation covers everything
For a long time I thought the concept of a life coach was a bunch of woo woo nonsense, but a few years ago I downed the Kool-Aid and hired
Brandon and I had a chance to sit down with Jenny Vandehey, the SVP of culture and experience at First Onsite. She has such a fresh energy and perspective she
Cleaning & Restoration Magazine is the oldest trade publication specifically dedicated to the cleaning and restoration industry. C&R is available in print and digital formats for free, to the entire industry.
Get our print and digital magazine for FREE, plus exclusive access to industry news and content.
