Employee Training Focus
March 20, 2023 9:40 pm
The 2022-2023 State of the Industry survey revealed 52.5% of respondents identified employee training as their top area of investment for the year. There is no doubt a focus on
Scott Walden is a U.S. Army veteran who believes strongly in authentic servant leadership. He promises full disclosure on all things restoration and leadership-related in his monthly columns.
You can catch the latest from Scott in the C&R eNewsletter the first Tuesday of every month.
The 2022-2023 State of the Industry survey revealed 52.5% of respondents identified employee training as their top area of investment for the year. There is no doubt a focus on
To begin, let’s try to define what we mean about the 3-Day Drying concept. Essentially, this is a mindset where some believe nearly all water damage restoration projects can be
There’s a morning radio program I listen to which features a weekly “Open Letter” to some random topic. This week’s topic was, “An Open Letter to People Who Text and
On Sept. 28, 2022, Hurricane Ian made landfall onto Southwest Florida’s Gulf Coast. It was just shy of a Category 5 hurricane, and it left a path of devastating damage
So let me see if I understand this correctly. Some time ago, property insurance carriers began insulating themselves from unscrupulous, litigation-prone, transaction-driven contractors by “partnering” with contractors they could trust.
This month we are diving into some big-brain concepts regarding structural drying. I think it is safe to say there are a ton of restorers actively working in the industry
Editor’s Note (Sept. 2021): As promised, here is the second of four new columns we are unveiling in C&R in the next few weeks. You’ve already met Marcie and her
Last month, I emphasized the importance of studying the ANSI IICRC S500 in order to enhance water damage restoration operations and to provide sound justification for the line items presented
The Institute of Inspection Cleaning and Restoration Certification (IICRC) celebrates its 50th anniversary this year, and I’ve chosen this month’s article to highlight what this organization has meant to me during
I suspect each restorer who has been in the industry for a while has a handful of jobs permanently etched in your brain. From the horrific CAT-3 loss, tragic fire
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