Top Collections Strategies for Restorers
July 27, 2023 8:00 am
Getting paid at the end of a job can be one of the biggest challenges restorers face. Restorers should recognize that collecting money has very little to do with their
Cross Examination is a C&R-exclusive column with The Restoration Lawyer himself, Ed Cross. Ed got his start in restoration working in his father’s construction company. In 1995, Ed founded the Law Offices of Edward H. Cross, serving the construction and restoration industry. He has never looked back.
Ed is the #1 authority on a number of legal matters in our industry today. His bimonthly columns and videos cover the hottest topics.
Getting paid at the end of a job can be one of the biggest challenges restorers face. Restorers should recognize that collecting money has very little to do with their
A restorer with a properly-executed Assignment of Insurance Rights can enforce the policyholder’s rights to fair claims handling. Allstate pivots and back-peddles, unsuccessfully attempting to find a basis to challenge
Contractor with a long history of collecting overhead and profit for mitigation and contents is denied 10 & 10 for subcontracted contents work. Allstate adjuster writes: “Allstate does not cover
I receive lots of calls from restorers who are sick and tired of writing estimates for policyholders who do not intend to hire them to perform the work. Policyholders use well-written
If you take your Ferrari to the shop for a new carburetor, and you refuse to pay for the work, the shop can keep your Ferrari, just like a dry
Miscommunications lie quietly beneath the surface of most problems in cleaning and restoration transactions. Commonly-overlooked communication problems lead to liability issues and collection problems. Here are some tools to prevent
When a property repair project becomes adversarial, as it often does, restorers may find themselves under the bright glare of scrutiny in the grueling litigation process known as discovery. Discovery
Before we know it, the catastrophe season will be upon us again. Restorers will be tempted to jump into the action, drawn by the instinct to render aid to those
This question has been the subject of a lot of discussions in online groups lately. Some have written that an authorization is simply an “authorization to do work and not
Restorers complain that insurance companies pay too little and don’t treat them fairly, but some restorers contribute to the problem by pandering to insurance companies and foolishly undercutting the value
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