Meet C&R’s regular monthly columnists! They cover everything you need to know about restoration and running a business – from HR questions, to leadership and management, to mitigation and safety, to authentic leadership.

50 Years of Learning with IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) celebrates its 50th anniversary this year, and I’ve chosen this month’s article to highlight what this organization has meant to me during

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Restoring Kindness in Action

How many of us, each day, bypass opportunities or a chance to show generosity and kindness?  We have all seen the elderly woman in the grocery store who is searching

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The Power of Regret

How many times have you heard someone flippantly say “no regrets” or see life hack lists on how to live without regrets? The current culture narrative implies that there is

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Look Them In the Eyes…

I suspect each restorer who has been in the industry for a while has a handful of jobs permanently etched in your brain. From the horrific CAT-3 loss, tragic fire

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