Carpet Cleaning for Restorers

Full disclosure, I am a carpet cleaner at heart. I know this magazine is heavily focused on restoration and that is great; I love the restoration industry. However, right in

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Did Science Fail During COVID-19?

The COVID state of emergency was officially lifted in May. For practical purposes, the emergency ended about a year earlier. I am the chairman of the Cleaning Industry Research Institute

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Communicating Culture

I’ll be the first to admit that sometimes I expect people to read my mind. For example, during a recent leadership team meeting, I mentioned that I was frustrated because

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C&R Roundtable: Software

Publisher’s Note: At C&R, we believe roundtable discussions just like this are one of the best ways to offer unencumbered information, opinions, and answers in print form. With the rapid

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