
Lethal Dose
The other day I took a call from a customer who really needed my help; her son had been killed due to an overdose of heroin laced with fentanyl. The
You’re entering the forensic restoration zone. Get into the zone on topics like disinfection, infectious disease control, crime scene cleanup, illicit drug lab remediation, biohazard cleanup, and more.
The other day I took a call from a customer who really needed my help; her son had been killed due to an overdose of heroin laced with fentanyl. The
“Sealers” represents a set of tools for the restoration professional. There is no sealer that does all the restorer needs. These are paint-like coatings that are formulated explicitly for one
In reviewing countless trauma jobs over the past 20 years, the difference between executing the job well or not comes down to one key factor—how we made the customer feel.
Often when I’m introduced as someone who services the restoration industry, I get a few polite questions: What is the restoration industry? Do you watch the weather channel all day?
Restoration Technical Institute (RTI) announces available training courses for 1st quarter of 2023. Visit our website for additional learning opportunities including health, safety and compliance courses, FREE webinars and more:
Publisher’s Note: We love sharing stories from the field of the interesting, challenging, and unique jobs cleaning and restoration companies tackle everyday. This case study involves cleaning a massive produce
This quick bonus episode of Restoration Today takes us to the show floor at The Experience! Michelle and two special guests discuss the ongoing need to expose customers, especially those
David Hart grew up a tinkerer. Never caring much for school, he preferred to take things apart and reassemble them, learning how the world around him worked. A series of
For many of us who were involved in the early development of mold remediation as a separate subsection of restoration, it is sometimes difficult to realize that 20+ years of
There is no doubt restoration professionals wear a lot of hats. Owners, managers, and supervisors often act as estimators and customer service representatives, while also handling human resource issues of
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