ATI Shortens the Insurance Claims Cycle by 400% with Matterport

Matterport, Inc. (Nasdaq: MTTR), the leading spatial data company driving the digital transformation of the built world, recently revealed that ATI Restoration has realized dramatic cost savings and productivity gains since its adoption of the Matterport TruePlan™ for Xactimate™ service, a software platform from Verisk. Used in conjunction with a Matterport 3D scan, TruePlan has helped the company increase productivity by 500% and speed up the estimation process for insurance claims by an average of 400%. In addition, the time savings from not having to sketch manually or conduct repeat site visits saves ATI the equivalent of more than $100,000 per estimator per year in labor costs.

“The days of paper and pencil sketching are over,” said Robb Harrell, Director of Operational Improvements and Technology at ATI. “We’re getting much more accurate measurements, dramatically faster field inspections, faster repairs, and faster claims resolution. Using Matterport digital twins and TruePlan for Xactimate has been transformative for our business and the industry at large, but most importantly, to the people trying to get their lives back to normal.”

Before adopting TruePlan, ATI estimators took photographs and manually measured and sketched damages onsite, often returning to verify measurements or capture an angle that may have been missed. ATI’s new workflow with Matterport eliminates all of these steps.

First, ATI scans properties with its Matterport Pro2 3D cameras to create photorealistic, immersive digital twins that can be accessed and utilized by estimators, subcontractors and insurance companies alike. TruePlan generates 99% accurate sketches from the digital twin, which eliminates the need for manual sketching of a property in Xactimate, the industry’s leading insurance claims software used to calculate building damage, estimate repair costs, generate property loss statements and create claim offers.

Estimators can now estimate repairs remotely from their home or remote offices with TruePlan because they can digitally measure damage from any angle inside the digital twin, use Mattertags to embed information, and add Notes to collaborate with others. The need for estimators to return to the site is reduced or even eliminated in some cases; even subcontractors can get the specifications they need from the digital twin.

“Companies like ATI not only see the value of Matterport and TruePlan, but take it one step further by aiding insurance carriers to improve the policyholder experience by settling claims faster. Digital twin technology is having a deep impact in the world of claims and advancing the insurance experience with every capture,” said Kimberly Burdi-Dumas, Global Director of Insurance Strategy at Matterport.

Learn about Matterport for Insurance & Restoration here. Read more about how ATI uses the Matterport platform here or watch a video here.

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