Jennifer Singer joined BELFOR in 2009. She is the safety supervisor for Southeast Region 1.
1. CAN YOU DESCRIBE A FORENSIC RESTORATION PROJECT YOU’VE BEEN INVOLVED WITH? WHAT WAS UNIQUE OR CHALLENGING ABOUT THIS PROJECT?
Since joining the safety team, I have been involved in reinforcing the safety aspects of different types of projects. Working hand in hand with offices that do more forensic restoration and working through the unique elements of each job, we have seen our way through projects as varied as the psychological aspect of suicide to the meth lab clean up. Each project is unique, and we address each accordingly.
2. WHAT IS THE IMPORTANCE OF ESTABLISHING GUIDELINES FOR THIS EMERGING NICHE OF FORENSIC RESTORATION?
This question is right up my alley. I am a policy-driven person and rely on guidelines to be sure I am in line with a majority of the industry. Making up rules as we go along puts us and our clients in danger.
3. WHAT DREW YOU TO THE RESTORATION INDUSTRY?
I worked in the animal healthcare industry for 13 years prior to joining BELFOR. An animal hospital I worked at experienced an electrical fire and it was devastating to all of us. That was my first time both going through a loss and seeing a team of people come in and make it right again. The common thread between the two industries is that they are both service industries. We make things right for people going through some of the worst times in their lives. It makes me proud to serve those in need, and I get to do that with a great team
4. WHAT ADVICE DO YOU HAVE FOR YOUNG PROFESSIONALS JUST STARTING OUT IN THE INDUSTRY?
Education and hands-on experience are crucial. Blending those aspects together makes for a well-rounded restoration professional.
5. WHAT PROFESSIONAL ACCOMPLISHMENT ARE YOU MOST PROUD OF AND WHY?
In 2012, Hurricane Isaac hit on the anniversary of Hurricane Katrina. I rolled into town with the streets flooded and barely a tourist in sight, yet the people of New Orleans were still singing, dancing and doing some crawfish boils in the streets. The resilience of these folks gave me the momentum I needed to get in there and help put the city back together again. I will always hold that time in my life close to my heart.